Terms of Use

  1. Introduction:
    1. This site www.ticketmax.ph is made available by TicketMAX. Any reference to "TicketMAX", "we", "our" or "us" includes our employees, officers, directors, representatives, agents, shareholders, affiliates, subsidiaries, holding companies, related entities, advisers, sub-contractors, service providers and suppliers.
    2. These terms of use for Website (the "Terms") apply to any person who uses, accesses, refers to, views and/or downloads the information made available by us on the Website for whatever purpose ("Content") (hereinafter referred to as "users", "you" or "your"). The display of Content and your ability to view, access, use, and/or download the Content on the Website shall be referred to as the "Services".
    3. You agree that you are solely responsible for obtaining and maintaining all facilities, services, products and equipment that may be required by you to use the Website and the Services. You must, at all times, provide your own hardware, software as well as a modem and Internet connectivity and telecommunications infrastructure.
  2. Your agreement to these Terms
    1. By continuing to access our Website or use our Services in any way, you agree that you enter into a legally binding contract with us upon these Terms and our privacy policy which is accessible at www.ticketmax.ph/privacy-policy
    2. These Terms, the Privacy Policy, and any additional document we incorporate by reference in these Terms, including, where applicable, (i) the terms and conditions relating to our loyalty program which are also available on the Website, constitute the complete and exclusive understanding and agreement between you and us.
    3. If you do not agree with any term or condition in these Terms, the Privacy Policy, or any policies or additional documents we incorporate by reference, or any subsequent changes thereto or become dissatisfied with us, the Website or our Privacy Policy, you must not continue to use the Website or our Services.
    4. These Terms may be updated or amended by us at any time in our sole discretion. Each time you use the Website and/or our Services, it is your responsibility to review these Terms and the Privacy Policy in case of any such updates or amendments. If you do not agree to TicketMAX’s updates or amendments, you must not continue to use the Website or our Services.
    5. You may print a copy of these Terms for your personal use and understanding. If you have any difficulty printing these Terms or require assistance in obtaining a hard copy or electronic copy of these Terms, you should email admin@ticketmax.ph
  3. Accessing and the use of the Services
    1. The Website and the Services available through the Website may contain links to other third party websites, including (without limitation) social media platforms ("Third Party Websites"). If you link to Third Party Websites, you may be subject to those Third Party Websites’ terms and conditions and other policies.
    2. We do not permit copyright infringing activities and infringement of intellectual property rights on the Website, and we may, at our sole discretion, remove any infringing Content if we are of the view that such Content infringes on another's intellectual property rights or our own.
    3. Hyperlinks provided on this Website to non-TicketMAX's sites, are provided "as is" and TicketMAX does not necessarily agree with, edit or sponsor the content on such websites. No person, business or website may frame this Website or any of the pages on this Website in any way whatsoever.
  4. Purchase and Delivery of the Tickets
    1. This Ticket is being sold by TicketMAX as agent of theOrganizer responsible for the event covered thereby. It constitutes a revocable license and is subject to the Holder’s compliance with the terms and conditions set out here, to which the Holder, in respect of himself/herself, or on behalf of any minor accompanying him/her (individually and collectively, the “Holder”), voluntarily agrees to and hereby accepts the terms and conditions set forth by TicketMAX and/or the Organizer
    2. THIS TICKET IS THE SOLE RESPONSIBILITY OF THE BUYER. ANY REPRODUCTION WILL BE DENIED ENTRY. THE VENUE IS EQUIPPED WITH TICKET SCANNER, ANY SUBSEQUENT TICKET SCANNED AND FOUND TO BE DUPLICATE WILL BE DENIED ENTRY.
    3. Orders placed by certain types of Buyers may be subject to special terms and conditions that may depart from, be more detailed than or complement the provisions stated herein.
    4.  Purchasing terms
      1. Tickets will be available for purchase on the Website, during periods to be defined by the Organizer. The Organizer  is entitled to curtail or to extend the periods during which the Tickets are available for purchase, at any point in time, by any means and/or on any medium and via any intermediaries whatsoever.
      2. The Organizer alone will take decisions regarding the distribution channels of the Tickets and will be entitled to offer different terms of sale for the Tickets, such as for sales of individual Tickets or of “passes/packages” of Tickets. The details herein will be available on the Website. Similarly, the Organizer is entitled to grant a direct or indirect right to purchase Tickets or priority rights to purchase tickets during a given period of time.
      3. The Organizer may impose quantity limitations on orders of certain Tickets or certain passes/packages of Tickets, be it for all purchases made by the same Buyer or for a given order. The Organizer may also implement a waiting list or registration group for ordering Tickets.
      4. Software applications that place orders for Tickets automatically via the Internet and/or that can replicate the online purchasing activity of several persons, such as “Bots” or other software applications that can be used to order and buy tickets, are prohibited. If it appears that any Tickets have been obtained in this way, these Tickets will be considered as invalid, and the Holder of such a Ticket will be denied access to the venues, without being entitled to any refund.
      5. Any Tickets that are obtained via a distribution channel other than those authorised by the Organizer will be null and void and may be cancelled without the Holder being entitled to any refund.
      6. The Buyer is hereby informed about the existence of various categories of special-rate seats, such as for people with a disability or for group purchases, which may be booked subject to availability and which are subject to special terms and conditions that will be available to any interested parties.
      7. The Buyer acknowledges and agrees that the Tickets that are allocated to them might be for seats that are not located side by side or even near one another. An optional paid supplement will be available on the Website to enable B the Buyer to select the seats they wish to book using a seating plan.
      8. The Organizer may implement special terms of purchase, including a mechanism for including a ballot system, under the supervision of a bailiff, among all of the Buyers wishing to place orders for one or more Tickets to specific games. The terms applicable to any such mechanism for including a ballot system will be covered by rules that will be published on the Website.
    5.  Immediate, deferred, part or group payment, and method of payment
      1. The Buyer must pay for their entire order immediately at the time of purchasing their Ticket(s).
      2. If a Buyer makes a deposit and is placed on a waiting list, the Buyer understands and agrees that the total payment for their order will only be taken when their entire order for Tickets becomes available and is confirmed.
      3. Any payment default (such as an authorisation failure based on the information requested from the Buyer by 3D Secure Credit Cards or e-Wallets) will automatically lead to the cancellation of the proposed order.
      4. Once the Buyer has paid for the order, they will receive an order confirmation by email.
    6. Ticket prices
      1. The price of the Ticket will be provided in the local currencies. Some tickets may have additional tax and ticket booking fees or some tickets will have fees and taxes included pursuant to local laws. Any local taxes or ticket booking fees that may be applicable will be based on the prevailing rate on the date of the order.
      2. The Organizer is entitled to modify its policy and terms of sale at any time, without notice.
      3. The Tickets will be charged at the rates that are in force at the time of the order.
      4. Any additional options proposed to the Buyer when they place their order may be conditional upon the payment of additional costs. In case of cancellation of the Ticket, whatever the reason for this, these costs will not be reimbursed.
    7. Delivery of the Ticket
      1. For environmental reasons, Tickets will be delivered primarily in the form of an electronic ticket (“e-Tickets”), although exceptions to this rule may be made. Mobile tickets (“m-Tickets”) may also be delivered.
      2. The Tickets will be made available in the Buyer’s ticketing account or sent by email. Purchase of tickets can be made before the tickets are available for receipt. The Buyer will then receive an order confirmation email and will be able to create/access an account when Tickets are delivered. 
      3. Some tickets may be delivered or purchased on the ground (at the venue’s box office.
      4. The Organizer is entitled to cancel, without notice and without any refund, any purchase of a Ticket that might involve a risk of fraud, such as in case of a fraudulent use of a payment card, or in case of a breach of the security of the event.
    8. Terms of use of the Tickets
      1. Each e-Ticket and each m-Ticket will only be valid for the event and event date stated on the Ticket, or in case of a postponement, on the date of the postponed event. Tickets are neither exchangeable nor refundable.
      2. Each Ticket will be registered and electronically delivered in the name of the Buyer and, where applicable, in the name of the Beneficiary.
      3. In order to be able to enter the venues, any Holder, even if they are underage, must present their Ticket at one of the checkpoints implemented, together with an identity document in their name (if applicable)
      4. In the case of e-tickets and m-tickets, the Holder must carry a functional mobile terminal (such as a smartphone with battery life) that enables the reading of the barcode or QR code of the e-ticket or m-ticket on its screen.
      5. The Organizer disclaims liability in case of loss or theft of the mobile terminal on which the e-ticket or m-ticket is stored, or in case of a malfunction of the mobile terminal (due for instance to a discharged battery, not being able to display or retrieve the m-ticket, a breakdown or technical malfunction of the mobile terminal, not being able to connect to the Internet). If need be, the Holder of an e-ticket or m-ticket may make contact with the customer service officers at the venues, to have their ticket printed on a physical medium.
      6. Any exit from the venues will be final. The Holder will not be permitted to re-enter the venues.
    9. PROHIBITION AGAINST THE RESALE OF TICKETS / RESALE PLATFORM
      1. It is strictly forbidden to sell, transfer or offer to sell or transfer (for example on websites, in the immediate surroundings of the venues or within the venues precincts), in any way or form, whether free of charge or in return for consideration, any Tickets which is only for the use of the Buyer or their Beneficiary, without first securing the express consent of the Organizer.
      2. In order to avoid black market sales, the Organizer is entitled to rescind, without notice and without any formalities, any order for Ticket(s) that are subsequently resold or transferred without the express consent of the Organizer. If this happens the order will be cancelled, the Ticket(s) will be invalid, the HOLDER will be denied entry to the venues, and civil or criminal action may also be taken against any of the persons involved. The price of the Ticket(s) will not be refunded.
    10. RESPONSIBILITY OF THE HOLDERS
      1. The Holders are responsible for their Tickets. Tickets shall not be refunded or exchanged (including in case of loss, theft or destruction) and no duplicate will be issued.
    11. ACCESS TO THE VENUES AND APPLICABLE VENUE RULES
      1. Only persons who are in possession of a valid Ticket (including children) may access the venues. Any person who is not in possession of a valid Ticket may be expelled from the venues. Holders must keep their Tickets in their possession at all times.
      2. Any breach by the Holder of the Venue Safety & Behaviour Rules or of these T&Cs, or any fraud or attempted fraud by the Holder that is detected in the venues or at the security checkpoints, may lead to the denial of access to the venue, the cancellation of the Ticket and/or expulsion of the Holder, subject to the Organizer’s sole discretion. If any of these consequences is applied by the Organizer, the Holder will not be entitled to receive a refund for their Tickets.
      3. In addition, Organizer may start disciplinary proceedings against the Holder if the Holder violates the Organizer’s and/or Venue’s Rules.
      4. Anyone showing clear signs of intoxication or of being under the influence of drugs will be denied access to the venues.
      5. Any person entering the venues may be made to undergo a pat-down body search and may be requested to show the objects that they are carrying. These pat-down body searches may be carried out by any agent of the organiser of the event who is approved by the Organizer, in accordance with the prevailing and applicable legal and regulatory provisions. Anyone who refuses to submit to these checks or to follow the instructions issued by the personnel in charge of ensuring the application of these measures will be denied entry to the venues and will not receive a refund of the price of their Ticket.
      6. The Holders are advised to regularly consult the Website and the Venues Rules and Regulations, in order to best prepare their visit to the venues. 
  5. Event Cancellation/Postponement and Refund Policy
    1. ALL SALES ARE FINAL. No refunds or exchanges are allowed if the reasons stated by the Holder are of his/her personal reasons, and not related to the event. 
    2. If the Event has been formally announced by the Organizer as CANCELED, all Holders will be notified immediately or has been set forth by the Organizer. Guidelines will be made as to the manner on how the refunds will be implemented.
    3. If the Event has been POSTPONED due to uncontrollable circumstances, a new date and time will be set forth by the Organizer. Holders may opt to refund or keep their ticket for the new schedule. All Holders will be notified immediately or has been set forth by the Organizer. Guidelines will be made as to the manner on how the refunds will be implemented. In case the Holder wishes to keep the ticket, the ticket will be honored on the new date and time of the event.
  6.  Accuracy of Information
    1. Whilst all reasonable and foreseeable steps and precautions have been taken to ensure the accuracy of all of the Content available on the Website, the Content is intended and produced for general information purposes only, and except to the extent allowed by law, should not be relied upon by you as specific advice of any kind
    2. You understand and agree that the information, details and descriptions set out on this Website, including the details regarding the events, seats availability, and services, may change from time to time. This Website may therefore not always contain the correct or most up-to-date information, details and descriptions relating to our Services. You are advised to contact us at https://m.me/ticketmaxph or admin@ticketmax.ph before using or relying on the information on the Website.
  7. Your behavior when using the Website and the Services
    1. You may not use the Website to obtain or distribute:
      1. copyrighted material or material protected by law without our prior written consent; or
      2. material containing viruses or any other destructive materials or data or code which is able to corrupt, interfere with, jeopardize, disrupt, disable, harm or otherwise impede in any manner the operation of a computer system or hardware or software.
    2. You must not perform any act that may jeopardize or interfere with the functionality or the operation of any part of the Website or our Services
    3. You are strictly prohibited from using the Website for "spoofing", "hacking", "flaming", "cracking", "phishing" or "spamming" or any other activity designed or aimed at achieving purposes similar or the same as the aforementioned acts.
    4. You shall not intercept any information transmitted to or from us or the Website that is not intended by us to be received by you.
    5. Subject to the further provisions of these Terms, the Website and the Content may only be used by you for lawful purposes and shall not extend to the use of the source code of the Website or the Content.
    6. Subject to the further provisions of these Terms, you are not allowed to: (i) frame, modify, distribute, commercialise, exploit and/or alter the Website or the Content; (ii) incorporate any part of the Content in any other work or publication; and/or (iii) perform any other act which may not be considered fair use. On notice by TicketMAX, you agree to stop any activity that TicketMAX does not consider, in its sole and absolute discretion, to constitute fair use.
    7. You are permitted to create a hyperlink to the Website so long as the link does not adversely affect or portray us, our employees, affiliates or agents in a false, confusing, misleading, derogatory, or otherwise offensive manner or in any way associate us with any derogatory or otherwise offensive content. You also agree to ensure that any hyperlink to the Website is clearly visible.
    8. Any restrictions on the use of the Website or the Content shall also apply to any part of the Website or the Content that may be cached when using the Website or the Content.
    9. In addition, you shall not and shall not allow a third party to:
      1. decompile, disassemble or otherwise reverse engineer or attempt to reconstruct or discover any source code, underlying ideas, algorithms, file formats, programming of the software forming part of the Website and/or the Content ("the Software") or any files contained in or generated by the Software by any means whatsoever;
      2. remove any product identification, copyright or other notices, from the Software or documentation;
      3. lend to a third party or use any portion of the Software (whether or not modified or incorporated with other software) on or with any machine or system other than your hardware; or
      4. disseminate performance information or analysis of the Software from any source relating to the Software.
  8. Intellectual Property Rights
    1. The Website and its Contents, including but not limited to, text, photographs, graphics, illustrations, video, sound and other material are protected under relevant intellectual property rights laws. They might be either owned by TicketMAX or its franchisor company or licensed to them by third parties and such third parties may own them
    2. We reserve all rights (including all intellectual property rights of Contents) not expressly granted herein to the Website and the Content we make available on or via the Website.
    3. You agree to not engage in the use, copying, or distribution of any of the Content other than as expressly permitted herein, including any use, copying, or distribution of Content of third parties obtained through the Website for any commercial purposes. The Website and its Contents are intended solely for personal, noncommercial use by the users of our Website. If you download or print a copy of the Content for personal use, you must not tamper any copyright and other proprietary notices contained therein and shall retain them ‘as is’.
    4. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on the use of the Website or the Content therein. All moral rights of TicketMAX and its employees/agents are reserved.
    5. Any reproduction, modification, creation of derivative works from or redistribution of the Website, the Content, or the collective work or compilation is expressly prohibited. Copying or reproducing the Website, the Content, or any portion thereof to any other server or location for further reproduction or redistribution is expressly prohibited.
    6. You may not decompile or disassemble, reverse engineer or otherwise attempt to discover any source code contained in the Services. Without limiting the foregoing, you agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any aspect of the Services.
  9. Collection of Personal Information
    1. We collect personal information from you. We will handle the collection, processing and storage of your personal information in accordance with our privacy policy further described in our Privacy Policy
    2. By disclosing or submitting your personal information to us, you consent to us collecting, processing and storing your personal information for the purposes described in our Privacy Policy 
  10. Indemnity
    1. You agree to defend, indemnify us and hold us and our franchisor, their officers, subsidiaries, holding companies, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers and employees harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from:
      1. your use of and access to the Website and/or the Services;
      2. your violation of any term of these Terms, including Online Terms and Conditions;
      3. your violation of any third party right, including without limitation any copyright, trademark, trade secret or other property, or privacy right; or
      4. any claim that your content, information, suggestion or feedback caused damage to a third party accessing the Website and/or Services.
    2. This indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Services and the Website.
  11. Limitation of Liability
    1. Subject to clause 11.2 below, neither us nor our franchisor or any of their agents, officers, subsidiaries, holding companies, affiliates, successors, assigns, directors, service providers, suppliers, employees or representatives shall be liable for any damage, loss or liability (including any indirect, consequential, special or incidental damages) of whatsoever nature arising from your use of or inability to use the Website or the Services or Content provided from and through the Website. Furthermore, we make no representations or warranties, implied or otherwise, that, amongst others, the Content and technology available from the Website are free from errors or omissions or that the Services will be 100% uninterrupted and error free.
    2. No provision of these Terms (or any contract governed by these Terms):
      1. does or purports to limit or exempt us from any liability (including, without limitation, for any loss directly or indirectly attributable to our gross negligence or willful default or that of any other person acting for or controlled by us) to the extent that the law does not allow such a limitation or exemption; and
      2. requires you to assume risk or liability, to the extent that the law does not allow such an assumption of risk or liability.
  12. Exclusion of Warranties and Representations
    1. While the goods and services sold via the Website may be subject to the additional payment terms and conditions accessible via the Website, to the extent allowed by law, the Website and the Content are supplied on an "as is" basis and have not been compiled or supplied to meet your individual requirements. It is your responsibility to satisfy yourself prior to entering into this agreement with us that the Services available from and through the Website will meet your individual requirements and be compatible with your hardware and/or software.
    2. As far as applicable laws allow, the Website and the Services are provided without any representation or warranty whatsoever, whether express, implied or statutory, including (without limitation) any representation or warranty as to the operation, integrity, compatibility, availability or functionality of the Website or as to the operation, accuracy, completeness, integrity, compatibility, availability functionality or reliability of the Content.
  13. Assignment
    1. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any assignment or transfer by you shall be null and void.
  14. Successors and Assigns
    1. These Terms shall inure to the benefit of and be binding upon each party's successors and assigns
  15. Violation of Terms
    1. Please report any violations of the Terms (including the Privacy Policy or any documents incorporated by reference) that you become aware of by contacting us at feedback@ticketmax.ph. Any failure to act by us with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches by you or others.
  16. Electronic Communications
    1. By using the Website and/or the Services, you agree that all agreements, notices, disclosures and other communications sent by you or TicketMAX satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".  For the purposes of this clause, a "data message" means data generated, sent, received or stored by electronic means.
    2. You agree specifically that:
      1. the agreement will be treated as if it was concluded at our physical address on the date on which you first made any use of the Website and/or Services;
      2. an electronic signature is not required by you or us for purposes of agreeing to these Terms;
      3. your use of the Website and/or the Services is sufficient evidence of your consent to these Terms;
      4. any data message sent by either you or us to the other will be deemed to have been sent from our physical address if neither your usual place of business nor residence is located within the Philippines;
      5. subject to the further provisions of these Terms, any communication sent to you by an information system programmed to operate automatically on our behalf will be a data message attributable to, or authorized by us; and
      6. subject to the further provision of these Terms, a data message sent by you to us will only be treated as having been received by us when an acknowledgement of receipt is sent by us personally or a person who has authority to act on our behalf in respect of that data message.
  17. Termination of your account / access to the Services
    1. If you have an account with us, you may terminate the same at any time by contacting us via the "Contact Us" link at the bottom of these Terms, and ceasing further use of the Services. Upon termination, you must destroy all documents, information, Contents that pertains to us or downloaded from Website or forwarded by us via electronic mail.
    2. We may terminate your use of the Services and deny you access to the Services in our sole discretion for no reason or any reason, including your violation of these Terms. You agree that any termination of your access to the Services may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account / linkage to our Website and all related information and/or bar any further access to your account with us or the Services. If you use the Services in violation of these Terms, we may, in our sole discretion, retain all data collected from your use of the Services. Further, you agree that we shall not be liable to you or any third party for the discontinuation or termination of your account or access to the Services.
  18. Feedback / Suggestions
    1. All remarks, suggestions, ideas, graphics, or other information communicated to TicketMAX through the Website ("Feedback") will perpetually be the property of TicketMAX. TicketMAX will not be required to treat any Feedback as confidential, will not be liable for such ideas for using them for its business (including without limitation, product or advertising ideas). Without limitation, TicketMAX will have exclusive ownership of all present and future existing rights to the Feedback of every kind and nature everywhere. Except as noted below in this paragraph, TicketMAX will be entitled to use the Feedback for any commercial or other purpose whatsoever without compensation to you or any other person sending the Feedback. You acknowledge that you are responsible for whatever material you submit, and you, not TicketMAX, have full responsibility for the message, including its legality, reliability, appropriateness, originality, and copyright. By providing the Feedback, you grant us a binding, non-exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against TicketMAX and its users any claims/assertions, whatsoever of any nature, with regard to such Feedback.
  19. Removal of Content
    1. Any comment or suggestion of yours that is derogatory, defamatory or hateful and without any substantial evidence may be taken down at our sole discretion. We reserve the right, at any time and without prior notice, to remove, block, or disable access to any content on Website or any content as may be provided by you that we, for any reason or no reason, consider to be objectionable, in violation of the Terms or applicable laws / third party rights or otherwise harmful to the Services or us or our stakeholders in our sole discretion and shall further have the right to take appropriate recourse to such remedies as would be available with us under various statutes. Subject to the requirements of applicable law, we are not obligated to return any of your content / information to you under any circumstances. 
  20. Marketing Material
    1. Some of the Services may be supported by advertising revenue and may display marketing and promotional materials. The manner, mode and extent of advertising by TicketMAX on this Website are subject to change without specific notice to you. In consideration for TicketMAX granting you access to and use of the Services, you agree that TicketMAX may place such advertising on this Website.
    2. Part of the Website may contain advertising information or promotional material or other material content submitted to TicketMAX by third parties. Responsibility for ensuring that material submitted for inclusion on the Website or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than TicketMAX found on or through the Website and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. TicketMAX will not be responsible or liable for any error or omission, inaccuracy in any marketing material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on the Website and mobile apps, as the case may be.
  21. General Provisions
    1. These Terms, including Privacy Policy, constitute a binding agreement between you and TicketMAX, and supersede all prior agreements (oral or written) between the parties regarding the subject matter herein.
    2. Applicability of these Terms and Privacy Policy terms are effective until termination in accordance with these Terms. All provisions of the Terms / Privacy terms regarding representations, warranties, indemnification, disclaimers, and limitations of liability shall survive the termination of the Terms.
    3. Both you and TicketMAX acknowledge and agree that no partnership is formed, and neither you nor TicketMAX has the power or the authority to obligate or bind the other.
    4. The failure of TicketMAX to comply with these Terms and Privacy Policy because of an act of God, war, fire, riot, terrorism, earthquake, actions of Philippine authorities or for any other reason beyond the reasonable control of TicketMAX, shall not be deemed a breach of these Terms and Privacy Policy. If TicketMAX fails to act with respect to your breach or anyone else's breach of these Terms and/or Privacy Policy terms on any occasion, TicketMAX is not waiving its right to act with respect to future or similar breaches.
  22. Governing Law and Miscellaneous Provisions
    1. These Terms, including Privacy Policy, are governed by and shall be construed in accordance with the laws of the Philippines without giving effect to any principles of conflicts of law. Any controversy or dispute involving TicketMAX or its affiliates arising from or in any way related to these Terms or Privacy Policy or your use of the Website shall be heard in the appropriate courts in the Philippines.
    2. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid or inapplicable or unlawful (including, without limitation, because such provision is inconsistent with the laws of another jurisdiction), the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision.
    3. The termination of any contract created by these Terms will be without prejudice to any other rights or remedies that you or we may be entitled to under the agreement or at law, and will not affect any of our or your accrued rights or liabilities nor the coming into or continuance in force of any provision of these Terms which is expressly or by implication intended to come into or continue in force on or after such termination.
  23. Contact Us
    1. If you have any questions or concerns regarding these Terms, our Privacy Policy or any documents uploaded by reference, please mail us at admin@ticketmax.ph